Terms of service.

These terms of service set the rules that govern your use of the Cloud Valley website and our services. By using the site or engaging us, you agree to these terms in full. If you do not agree, please do not use the site or our services.

Cloud Valley is an automation and digital services agency, registered under commercial registration number 1010637845.

We provide web design, search engine optimization, content production, social media management, mobile app design, brand identity, e-commerce, and electronic marketing.

The scope and deliverables of each service are agreed in writing — through a quote or agreement — before work begins.

We offer monthly packages and custom services. Listed prices are in Saudi Riyals (SAR) and may change, but no change applies to an active subscription without prior notice.

Monthly fees are paid in advance at the start of each cycle, and work begins after the first payment is confirmed.

Late payment may result in a temporary suspension of service until outstanding amounts are settled.

Providing the information, content, and access we need to deliver the service in a timely manner.

Reviewing deliverables and giving feedback within the agreed timeframe — delays in approval may delay delivery.

Ensuring that any content or trademarks you provide do not infringe the rights of others.

Once fees are paid in full, ownership of the final deliverables we created for you transfers to you.

We retain the right to showcase completed work in our portfolio and marketing materials, unless you request otherwise in writing.

The tools, frameworks, and general know-how we use in our work remain ours.

Each engagement includes an agreed number of revision rounds. Additional requests outside the agreed scope may incur extra fees.

We treat your information and business data as strictly confidential and do not disclose it to anyone outside the scope of delivering the service.

We commit to delivering work to a high quality standard we'd put our name on. However, we do not guarantee specific business outcomes — such as a particular search ranking or sales volume — as these depend on factors beyond our control.

Services are provided “as is”, without implied warranties beyond what these terms state.

To the extent permitted by law, our total liability to you will not exceed the amounts you paid us in the three months preceding the event giving rise to the claim.

We are not liable for any indirect or consequential damages.

Some of our services rely on external platforms (such as Google, Meta, and hosting providers). We do not control these platforms and are not responsible for changes to their policies, pricing, or availability.

Either party may end the engagement with notice. On termination, we hand over completed work and remove our access to your systems.

These terms are governed by the laws of the Kingdom of Saudi Arabia, and any disputes arising from them are resolved accordingly.

We may update these terms from time to time. Changes are posted on this page with an updated “Last updated” date above, and your continued use of our services means you accept the updated version.

For any questions about these terms, contact us at contact@wady.cloud or through Business WhatsApp.