Privacy policy.
We respect your privacy and handle your data with the same care we put into our work. This page explains what we actually collect, why, and how we protect it.
Who we are
Cloud Valley is an automation and digital services agency, registered under commercial registration number 1010637845. We provide web design, search engine optimization, content production, social media management, mobile app design, brand identity, e-commerce, and electronic marketing.
This policy explains how we handle your personal data in line with Saudi Arabia's Personal Data Protection Law (PDPL). By using our website or contacting us, you agree to the practices described here.
Information we collect
Information you provide through our contact form: first name, last name, email, mobile number, company name, city, and your project details.
Your email address when you subscribe to our monthly letter.
Information collected automatically as you browse: IP address, browser and device type, and pages visited — gathered through cookies and analytics tools.
How we use your information
To respond to your inquiries, prepare quotes, and deliver the services you request.
To communicate with you about your project via email or Business WhatsApp.
To send our monthly letter if you subscribed — you can unsubscribe at any time.
To improve our website and understand how visitors use it.
Client data while delivering services
When we deliver a service such as social media management, ad campaigns, or running your website or store, you may grant us access to your accounts, platforms, or content.
We use that access solely to deliver the agreed service, keep your data confidential, and never share it outside the scope of the work.
Ownership of those accounts and data remains entirely yours. We hand them back or remove our access when the engagement ends or whenever you ask.
Cookies and analytics
We use cookies and analytics tools to run the site, remember your preferences, and measure performance.
You can set your browser to refuse cookies, but some parts of the site may not function fully if you do.
Sharing and disclosure
We do not sell or rent your personal data to anyone.
We may share limited data with trusted service providers we rely on to run our business — such as hosting, analytics, advertising platforms (e.g. Google and Meta), and email services — limited to what they need to perform their work.
We may disclose information where required by law, or to protect our rights.
Data retention
We keep your information for as long as necessary to deliver our services, fulfil the purposes described in this policy, or as required by law.
When it is no longer needed, we securely delete or anonymize your data.
Data security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no method of electronic transmission or storage is one hundred percent secure, and we cannot guarantee absolute security.
Your rights
You have the right to access, correct, or request deletion of your personal data.
You have the right to object to the processing of your data or to withdraw your consent at any time.
To exercise any of these rights, contact us using the details at the end of this page.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date above.
Your continued use of the site after changes are posted means you accept the updated policy.
Contact us
If you have any questions about this privacy policy or your data, contact us at contact@wady.cloud or through Business WhatsApp.